This place is great for finding closeouts, excess inventory, and salvage merchandise. New items are brought pretty frequently. The staff aren't always friendly or helpful and the store could use a good cleaning.
Let me start by saying I hope to update my star rating for Ollie's in the future but for now there is one annoying aspect of shopping here that ruins it every-time! As everyone that shops here knows Ollie's has a free club card like everywhere else these days. The problem is that they insinuate that the card will save you money when you shop when in reality it only gets you some occasional special event coupons in the mail a few times a year which would be fine except they usually only apply to a short window of time during a one day event. So if you are into saving 15 cents per dollar in exchange for standing in slow moving lines after fighting your way through a store packed with wall to wall people then you are the perfect Ollie's Army member! For me though its just not worth the aggravation for 15% off. My time and sanity are just worth more to me then the small discount. Which brings me to my reason for the 1 star review. As a salesman of 27 years I know retail inside and out so I am sure that these poor employees have it drilled into there head to sign every customer up as they check out. The problem comes in when you polity say "no thank you" the cashiers just can't let it go! They continue making what amount to snide condescending remarks like "oh I just thought maybe you would be into saving money" or "really it saves you money" and on and on. In my case when I reiterate that I have received the coupons in the mail in the past or that the sale events are just to crowded when they happen the always have to have the last word and always implying that its more then that to the program when it just isn't period! I have heard them claim you get points for purchases and other exaggerations. My suggestion to the management is to have cashiers mention it once and let it go when a customer declines. Even better just make it an email list or coupon list and drop the whole card system all together. Just this morning I had a otherwise very nice lady check me out and when she said "I just thought you might like to save money" what that really says to a customer is "oh you are stupid with your money" when in reality the reason I shop discount stores is that I am frugal and smart with my money! I hope everyone that reads this will add a review after taking note of the negative badgering that occurs each and every time you check out if you don't have or don't want a Ollie's Army card! STOP OVER STATING WHAT YOU GET WITH THIS CARD AND LET IT GO.....NO MEANS NO!
Ollies has great prices and a wide selection but the employees are the best only problem is the quality
Good deals on just abut anything from hardware tools to canned food. The store has a lot of items in stock and there is generally some rotating stock. Not exactly dirty, but the store could use a good scrubbing. Otherwise, Ollie's is a good place to shop.
Ollie S Bargain Outlet is a US Book Store based in East York, Pennsylvania. Ollie S Bargain Outlet is located at 1081 Haines Rd, East York, PA 17402, USA.
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